Customer Reviews

See what our customers have to say about their experience with us!

I absolutely love my new ensuite that Andrew and his team made happen for me. This wasn't just a re-fit - the bathroom footprint was increased, requiring a new bedroom wall to be installed. Andrew is incredibly responsive - meeting me within 24 hours of my initial enquiry and quickly fitting me into his work schedule. He listened to my requirements, supported me to source quality products that aligned with my taste, and helped me to see what I didn't know would make a high functioning bathroom (I love the underfloor heating!). I highly recommend Andrew's services - he oversees the entire project from start to finish, lines up all the contractors, and takes all the hassle and stress away from the customer. He also stays in regular communication, provides budget updates, and regularly checks in to ensure the project is progressing in the right way. Importantly, he listens to feedback and is happy to make adjustments along the way. Thank you Andrew, I appreciate your expertise and attention to detail. We achieved the bigger shower I wanted and the wall tiles (and workmanship) are fabulous. I now feel like I'm stepping into a hotel bathroom every morning!

Cath, Paraparaumu Beach

15 May 2026

Andrew and all his team were great to deal with and were very happy with our new bathroom.

Sandra Harrison

November 2025

I can't speak highly enough of Andrew and his team. They have worked on three houses with us now, and each time completed the job to a high standard and in a professional manner.

Chantel Burns

November 2025

Andrew has just completed a comprehensive renovation of the bathroom at our property. This was managed very efficiently, and we are delighted with the results, both in workmanship and the quality of the fittings.

Murray Heyrick

Febuary 2025

This is just to say thank you for the wonderful job done by you and your team. The professionalism and quality of workmanship was superb and we also valued your experience and advice in helping us make some big decisions.

Tracy & Derek

Petone

All is now finished and the whole project and workmanship has well exceeded my expectations, my thanks to all concerned.

Brian T

Upper Hutt

Andrew and his team have been great to work with. Attention to detail, excellent communication, no hidden surprises. Recommended.

Richard Ram

Kāpiti Coast

The Gray brothers have been our preferred tilers for many years now. They have always provided us with workmanship of a high standard and kept the workplaces neat and tidy.

Stan Rolston

Waikanae

Great service. Andrew and his team were extremely helpful and efficient. The bathroom is wonderful..

Elaine Cooper

January 2026

Delighted with everything.

Darel Murray

November 2025

We found Andrew very professional, reliable and trustworthy. He threw himself into our project and was very thoughtful about our needs and was very detailed and organised. He made a great effort to get our renovation done within the timeline we required, and communicated well and kept us up to date and informed at all times. His work is of a very high standard, as are the products he supplied. The tiling is absolutely perfect. Andrew is also a very kind and ethical person and we are very happy to recommend him both personally and professionally.

Joe and Sara Thomson

September 2025

Andrew and his team did incredible work renovating our bathrooms. They were friendly and easy to work with and of course our bathrooms turned out great. Definitely recommend them. 😊

Colleen O'Reilly

November 2023

Right from the beginning before the bathroom had even started, Andrew made regular contact and was so easy to deal with and chat to. Then once the bathroom renovations started, Andrew kept us up to date with the progress and what the plans were for the following day. The tiling work was immaculate.

Erin

Paraparaumu

I am a retired Minister of Religion and it is my pleasure to write this letter of recommendation for Andrew Gray of Bathroom Renovators. Before moving to Wellington, I purchased a unit in Naenae Lower Hutt as a retirement property. I engaged Andrew online to quote and refurbish my bathroom and toilet. I found Andrew to be professional, reliable, and his workmanship was of a very high standard.

Doug Lendrum

Upper Hutt

Great to work with Andrew and his team on multiple properties. Speedy, respectful of time and place and when something cropped up were quick to come back and sort it. Would highly recommend.

Kathleen Pivac

Khandallah

Dear Andrew, a guy with a big heart and a compassionate spirit. Thank you so very much for the amazing quick resolution to our shower tiling job (be it ever so small). We are grateful with kindest regards.

Jillian & Jeff Clark

Petone

Andrew and his team did a complete refit of my bathroom. My bathroom was over 30 years old and in poor condition. Andrew managed the whole project and I was very impressed with the workmanship, the communication, and the finished product. The new bathroom fit in with the style of the house and has proven to be just perfect for our family. Andrew has been more than happy to answer any questions we have had since the project was completed. It was a great experience overall. Highly recommend this service.

Elizabeth Waddington

January 2026

Andrew and his team were awesome, right from the design stage of our bathroom renovation through the build and final finish. The job was done extremely professionally with good quality components and an amazing finish, I would swear our bathroom is bigger now even though it hasn't changed dimensions. His team we're very friendly and always ready to help no matter the issue. We throughly recommend Andrew and his team and will have them back for future renovations without question.

Brent Taylor

November 2025

Very happy with both the workmanship of the tradesmen and the management of the project. We love our new bathroom.

Ron Barton

March 2025

Great to work with Andrew and his team on multiple properties. Speedy, respectful of time and place and when something cropped up were quick to come back and sort it. Would highly recommend.

Kathleen Pivac

November 2019

Andrew and his team have just completed a complete refit of my bathroom and the result has been impressive in every respect. This largely due to Andrew's ability to explain clearly what would be involved and to keep me up to date at each stage of the operation. Everything was coordinated with no gap between one stage and the next.

Roy Buchan

Waikanae

My bathroom was in major need of an overhaul - however my experience of renovating and arranging tradesmen was very limited. It was a bit daunting and anxiety provoking. After searching the internet for people to do this work I contacted Andrew and he promptly arranged to come to my house and inspect the job. After a thorough discussion about what I wanted, Andrew provided a detailed quote and timeline. The renovation was completed to a very high standard and I am absolutely thrilled with the result.

Elizabeth

Johnsonville

I would like to congratulate Andrew and his team of Tradesmen (from the builder, tilers electrician, painter and the plumber) for the professional work they undertook in renovating our bathrooms and toilets. We were very impressed with the manner in which Andrew consulted with us every step of the way.

Sandra

Karori